Unfair Competition and Consumer Protection
Our team has long and recognised experience in unfair competition law and consumer protection. Our specialists excel in advice, litigation, administrative practice, contract drafting and setting up commercial actions.
We bring together specialised knowledge ranging from rules on price indication, advertisements, consumer protection and unfair commercial practices, e-commerce, unfair contract terms, and more, to very specific regulations for particular product categories. Our genuine interest in our clients' products and business allows us to go to great lengths to defend their interests.
Services
Our experts provide hands-on advice on national and European consumer protection rules, including pre-contractual and contractual information obligations, sales guarantees, the sale of digital content and digital services, the requirements for distance selling, e-commerce and online platforms.
Our team has a recognised practice in flagging unfair commercial practices towards both consumers and competitors. We also have vast experience with rules on price indications, price reduction announcements and various types of promotions. In addition, we assist in drafting advertisements and organising contests within the limits of the rules on lotteries and games of chance.
We advise on unfair contract terms, in both a B2C and a B2B context, and review contracts, terms and conditions, information on websites, and more.
Our team assists with labelling and information requirements for foodstuffs and other products. We also advise on regulations that apply to very specific products, such as tobacco, toys, cosmetics, lifts, etc.
We have a long track record of successfully representing clients before civil, criminal and administrative courts, and in particular in cease-and-desist claims and damage claims. Furthermore, we have assisted in procedures before the European Courts in Luxembourg and self-regulating bodies (such as JEP). Nevertheless, we will also do our best to find a pragmatic solution outside of court, including negotiations with inspection authorities or in administrative procedures.
Our clients include leading businesses in various sectors (including the clothing, food, telecom and retail industries), trade associations and public authorities.
Our team members are regular guest speakers at seminars and universities, and have also published extensively on topics relating to unfair competition law and consumer protection.